Customer Frequently Asked Questions
What is an e-book? An e-book stands for electronic book. It is a book that you can download onto your computer and read. They come in the following formats:
PDF - This format can be read using Adobe's Acrobat Reader available FREE from www.adobe.com. Windows e-book - This format needs to run or install on your computer. It may also require you to be connected to the internet. Needs no special reader or software. DOC - This is Microsoft Word's format. It can be opened by Word, WordPad and Notepad. TXT - A simple text file format. Use WordPad or Notepad or any simple text editor to read. SWF - These files require the MACROMEDIA FLASH Player to be installed on your computer. You can download it FREE from www.macromedia.com.
How To Download
If you are having trouble starting the download or saving the download file, please try the following suggestions. These suggestions work on most versions of Microsoft Internet Explorer and Netscape.
Microsoft Internet Explorer Users:
Message: "ERROR LOCATING OBJECT HANDLER or NO VIEWER AVAILABLE"
What Next?
When using the left mouse button to select the download if you see an error message saying ERROR LOCATING OBJECT HANDLER or NO VIEWER AVAILABLE, then an ALTERNATIVE way to start the download is:
Use the RIGHT MOUSE BUTTON instead to select the download link. This brings up a menu. Select the "SAVE TARGET AS" option. Save the download file using the file extension of zip (eg: filename.zip).
Netscape Users:
Message: UNKNOWN FILE TYPE.
What Next?
Some Netscape versions may show a dialog box indicating UNKNOWN FILE TYPE when you select the download link with the LEFT mouse button. If this occurs, then:
Select the SAVE FILE option from that dialog box, rather than the other options such as "PICK APP". An ALTERNATIVE way to start the download is to use the RIGHT MOUSE BUTTON to select the download link rather than the LEFT mouse button. This will bring up a menu. Select the "SAVE LINK AS" option. Save the download file using the file extension of zip (eg: filename.zip). In general the downloading of files is a complex transaction that may be affected by a number of factors including:
Connection type and speed, network and Internet traffic, file type and size, and connectivity with the remote (host) server.
How do I receive my products?
After purchasing you will receive an automatic email containing your download links for the products purchased.
On rare occassions the product download email does not get through, please check your spam folder to check if it is there.
If you still do not receive your products please email us with your name and receipt number, and we will get the products to you ASAP. What Payment methods do you accept? We currently accept Visa, MasterCard, American Express, Discover, JCP, PayPal, 2Checkout, Moneybookers and eChecks. You can select your choice of payment method in the checkout process of our store. Do you offer shipping? No, all of our products are delivered by digital download, we believe this to be the fastest way for our customer to receive the product they just purchased
Product Use Restrictions
There are four usage levels to the products offered on this site. They are as follows:
Giveaway Rights: Products with giveaway rights allows you to give that particular eBook or software to anyone with cost to them. You are not allowed to sell it. The rights associated with a particular product will be specified in detail and included in the archive file that you download. Please refer to your specific rights as related to those products.
Resell Rights: Products with resell rights allow you to sell that product for a price. Sometimes a minimum price is specified in the resell rights license and other times, you can set whatever price you want. These products are royalty free so you can keep all the money yourself. These products come with pre written sales pages, product images and even thank you pages. Certain products will have usage permissions established so be sure to check the license before you sell or give thee products to your customers. Most of the time you are allowed to give them to your customers and members if they paid for something else like another product or a paid membership.
Master Resell Rights: Master resell rights mean you can give away, resell , bundle , create new information packages or include them in your own membership sites. You are allowed to pass on the resell rights to others. So when you sell that product to someone, they can turn around and sell it to someone
Basic Resale Rights: This simply means that once you purchase a product you can use it for yourself and even sell the product, but your customer receives no rights whatsoever. Rebranding Rights: These type of products are similar the PLR, but you are often restricted as to what you can do with these products. Rebranding generally means that you can add your own affiliate links etc to the eBook or Software title. Royalty Rights: Even though that you do have the right to resell the product, these rights normally mean that you do not get to keep 100% profit, in fact you will have to pay the original author a percentage or commission for any profits that you make. Source Code Rights: These are also highly desirable, but also fall into the same category as Private Label Rights meaning that you can add, edit or change the eBook or Software title so that the product has no flaws before you resell. Private Label Resell Rights: With private label resell rights, you get all the source files so you are able to modify or change the contents of the files to create a new product from it and call it your own. You are allowed to edit the content, add to it, remove certain parts, create new images, rewrite the sales page and repackage the product. You can use the text content to create other products, eBooks, reports, etc. You can use all or part of the content as you see fit. You can take the product you created and give it away, resell it, bundle it, create new information packages or include them in your own membership sites. Unless otherwise stated, you could sell the resell rights to others. This allows you to offer the resell rights at a premium price so they can sell it to someone else. Private label rights are usually the most expensive form of rights to buy.
Spam & Privacy Policy
We have a ZERO Spam Policy
If you spam while promoting our membership - you're OUT, simple as that!
Any commissions owed are forfeited.
We Value Your Privacy:
Any personal information you provide to us including and similar to your name,
address, telephone number and e-mail address will not be released, sold, or
rented to any entities or individuals outside of our company.
Credit Card Details:
We will never ask for Credit Card details (we use 3rd party secure 128bit
encryption companies) and request that you do not enter it on any of our forms.
External Sites:
We are not responsible for the content of external internet sites. You are
advised to read the privacy policy of external sites before disclosing any
personal information.
Cookies:
A "cookie" is a small data text file that is placed in your browser and allows
us to recognize you each time you visit this site (customization etc). Cookies
themselves do not contain any personal information, and we do not use cookies to
collect personal information. Cookies may also be used by 3rd party content
providers such as news feeds.
Remember The Risks Whenever You Use The Internet!
While we do our best to protect your personal information, we cannot guarantee
the security of any information that you transmit to us and you are solely
responsible for maintaining the secrecy of any passwords or other account
information.
In addition other Internet sites or services that may be accessible through us
have separate data and privacy practices independent of us, and therefore we
disclaim any responsibility or liability for their policies or actions.
Please contact those vendors and others directly if you have any questions about
their privacy policies.
For any other information please email us.
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